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VISION. EXCELLENCE. LEADERSHIP.
Meet the minds behind the success of Scarlet Pearl Casino Resort where bold leadership meets world-class hospitality.
With over 35 years of experience in the gaming industry, LuAnn Pappas is one of few female casino Chief Executive Officers on the Mississippi Gulf Coast. Pappas attributes much of her success as a leader to the influence and advice of her father, who emphasized fairness, firmness, discipline, and a never-quit attitude. Pappas has been distinguished with awards and designations from the Mississippi Business Journal, Global Gaming Women, New Orleans Magazine, the American Red Cross, Gulf Coast Woman, Global Gaming Business, and VOGUE.
At the heart of Scarlet Pearl Casino Resort is a team of visionary leaders committed to excellence. This executive team brings decades of experience in hospitality, gaming, and innovation — driving a culture of integrity, guest-first service, and elevated experiences. Their leadership shapes every detail of our resort, ensuring Scarlet Pearl remains a destination defined by luxury, performance, and purpose.
Chief Financial Officer
VP of Non-Gaming
VP of Player Development
CAELLEIGH DOWNER DE GUITERREZ
Director of Database Marketing
Director of Facilities
Director of Hotel Operations
PATRICIA GENDREAU
Director of Finance
Director of Casino Marketing
Director of Food & Beverage & Environmental Services
KRISTI TOWNSEND
Director of Financing Gaming
Director of Purchasing
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